LX AI Tools Customer Support →
Customer Support Live

MailPilot

AI email auto-reply workflows for busy support inboxes.

$19/mo · $190/yr $16–30/mo

MailPilot is a developer-friendly email auto-reply workflow for e-commerce support teams drowning in 200+ customer emails a day. It classifies every message (inquiry / complaint / return / partnership / spam), detects sentiment and urgency, drafts on-brand replies with your variables, and escalates the risky ones to a human — with a transparent decision flow you can audit.

What it does

  • 5-type email classification
  • Sentiment & urgency scoring
  • Branded draft templates with variables
  • Human escalation rules
  • Transparent decision flow

Part of the LX one-person micro-SaaS factory — a curated set of tight-vertical AI tools.

Related customer support tools

All Customer Support tools →

← Back to the full directory of 134 tools

Get new AI tools in your inbox

One short email when the LX factory ships a new micro-SaaS — no spam, unsubscribe anytime.